Keep their edge

Keep their edge

Invest in employee training
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The extra mile

The extra mile

Creating memorable moments for your employees will pay off.
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Always do the right thing

Always do the right thing

Your employees won’t forget how you treat them.
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Make meetings matter

Make meetings matter

Purpose-driven meetings result in ROI.
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A world-class corporate culture

A world-class corporate culture

Harken employees passionate about sailing, people.
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Little decisions, big results

Little decisions, big results

Be aware of their potential impact.
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Befriend mistakes

Befriend mistakes

Turn error into advantage.
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How to form beneficial strategic partnerships

How to form beneficial strategic partnerships

SCORE recommends steps to success.
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Every employee contributes to your customers’ experience

Every employee contributes to your customers’ experience

To bring about a culture that works synergistically to create an extraordinary customer experience, we must answer the two questions all customers subconsciously ask: “What’s in it ...
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The operations plan

The operations plan

Operations management is not the most glamorous function of your business, but having an operations plan is critical to the success of a well-structured business organization. Whether ...
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Be prepared for whatever could go wrong

Be prepared for whatever could go wrong

[caption id="attachment_320967" align="alignleft" width="200"] Risk management[/caption] As I’m writing this, I’m in the middle of a systems crash at my consulting firm. Despite ...
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How to manage business credit

How to manage business credit

Managing the books is an important part of running a business. With attention to a few details, an owner can ensure the business’ credit is in excellent shape. The U.S. Small Business ...
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