Customer service defines brands

Customer service defines brands

How is your business perceived in the marketplace?
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Accountability

Accountability

A process for performance.
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Be prepared for change

Be prepared for change

The importance of your business continuity plan.
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How do I improve communication between my team leaders and the staff?

How do I improve communication between my team leaders and the staff?

Executives weigh in on a business challenge.
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Keep their edge

Keep their edge

Invest in employee training
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The extra mile

The extra mile

Creating memorable moments for your employees will pay off.
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Always do the right thing

Always do the right thing

Your employees won’t forget how you treat them.
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Make meetings matter

Make meetings matter

Purpose-driven meetings result in ROI.
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A world-class corporate culture

A world-class corporate culture

Harken employees passionate about sailing, people.
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Little decisions, big results

Little decisions, big results

Be aware of their potential impact.
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Befriend mistakes

Befriend mistakes

Turn error into advantage.
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How to form beneficial strategic partnerships

How to form beneficial strategic partnerships

SCORE recommends steps to success.
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