Technology Directory

July 22, 2013

Nor-comm

426 E. North St.

Waukesha, WI, 53188

www.nor-comm.net

(262) 522-7188

Year Founded: 2000

General business description: Norcomm is a full service unified communications provider. We specialize in Star2Star, Avaya, Nortel, Wiring cat 5, cat 6, and fiber cabling.

Key Contact:

Daniel Baertschy
Ed Strautmanis

Additional services offered:

Cabling
Fiber-optic Connectivity
Hardware
Internet service provider
Managed services
Smartphone application development
VoIP

Top three industries your organization works with:

Law Manufacturing Insurance

Three largest accounts: : City of Greenfield, Forrer Supply, and Lippmann Milwaukee

Current number of business clients: : over 75

Average size of clients: : 10 to 19 employees

Of those clients the following are located in following areas:

Southeastern Wisconsin: 75%

State of Wisconsin: 25%

Does your organization offer training and education for clients?: Yes

Types of training and educational services offered: Phone training

The following sections are specific to the company category:

Software Developers

Number of software developers on staff: : 1 to 4

Number of developers based on local offices: : 1 to 4

Types of software offered: Phone system PC based applications for monitoring and call flow management.

Do you work with contract software developers?: No

Hardware Providers

Average annual customer hardware purchase amount:: $5,000 to $14,999

IT/Network Solutions

Number of field technicians on staff:: 1 to 4

Do you offer desktop connection services?: Yes

Average customer's IT budget:: $5,000 to $14,999

Web Developers

Do your developers have capabilities to develop mobile websites or smartphone applications?: Yes

Number of programmers on staff:: 1 to 4

Number of programmers based in local offices:: 1 to 4

Number of designers on staff:: 1 to 4

Number of designers based in local offices:: 1 to 4

Do you work with contract programmers?: No

Web Hosting

Redundancy and backup processes offered:: We have true fail over backups for Star2Star phone systems. We can also utilize analog fax lines for redundancy in case of internet outages.