Whimp junction is never a fun place to be. It really doesn't matter whether it's in parenting, reaching goals, overcoming challenges, managing others or making that sale, the power you exude can determine how you successful you are.
One's "power image" incorporates one's ability to master interpersonal skills and self-discipline combined with a personal belief system that incorporates integrity, dignity and honesty. If you feel your past record hasn't been too great when it comes to how you handle yourself in regards to having a powerful image, this article is for you.
1. Do a self-inventory. What is your potential? There's a saying: Most of us live life like we ride a 10-speed bike; we only use one or two gears. If you used all of the potential you had, who would you be? How would that change your life? Make a list defining your strengths.
2. Package yourself for success. People will remember how you look 30 percent longer than they will remember what you say. There are very specific tips that will help you "send the right message" and position yourself as a winner.
3. Make first impressions count. Don't fidget. Be organized. Watch your body language and gestures. First impressions are made within seven to 21 seconds of someone meeting you. Enter new situations with confidence and graciously. A great way to improve your confidence level is by joining a local Toastmasters Club, where you can polish those skills and maximize the power of those first impressions.
4. Be prepared for a situation. Focus on the outcome. What is it that you want to accomplish? Then prioritize and develop your steps needed for accomplishing them. Keep in mind whom it is that you will be interacting with. What are their expectations? What do you need to do to not only fill expectations but to exceed them.
5. Be a doer. We all know people who are quick to expound on what they are going to do, and then they do nothing. These people quickly become known as puffs of hot air. Instead, be a person who actually makes things happen. Eliminate procrastination and idle chit chat. Now, think in terms of: What are the options? What do we need to do and how will we do it? Then do it.
6. Refine the power of positive thinking. We know that positive energy attracts positive energy. Positive thoughts energize and make us more motivated, more enthusiastic and more determined that we can handle anything that is dealt us. Powerful words: "I'm confident that…" and "tell me what you need …" and "you can count on me …" not only send a message of confidence to others, but will bolster your own convictions.
7. Listen, listen, listen. What is the No. 1 sales technique? "Shhh." The big hazard for people in sales is that they have a product sold and don't know when to be quiet. They talk themselves right out of a sale. Active listening promotes a feeling of trust. Use eye contact, and a sincere interest in every word. Listen with the intent to retain.
8. Face challenges boldly. The way you respond to challenges and difficulties will tell people a lot about you. Avoid the temptation to be wishy-washy, instead, give an opinion or you might say, "Let me have some time to weigh the pros and cons of this." (Then follow up with your conclusions.)
9. Be responsive. Always, always, always return phone calls.
10. Help someone. Adopt a benevolent outlook. What can you do to make a difference in your community?
D. Kinza Christenson is president of Kinza Presentations & Consulting Group in Lac La Belle, Wis. She is a national speaker, trainer, author and columnist. For additional information, visit www.kinza.net.




6 Comments
Wonderful 10 points. I've often noticed that #7 gets overlooked and a salesperson tries to "keep selling" after the close. It then gives the buyer an opportunity to change his/her mind!
If everyone would follow these insightful suggestions we would have more self assured adults, that could pass along there poise and feeling of self worth to the younger generation.
This information is great and so relavant to life in so many aspects. I have a question about being prepared. I always try to be prepared at my job and in life;whether it be researching a client before a meeting so I can talk the talk, or having a snack in the diaper bag for a whiny toddler. My question is for at work with coworkers or clients how can I better handle being prepared for what I haven't prepared for. I always wish I were more witty, any tips to help me feel more prepared for the unprepared? THANKS FOR THE GOOD INFO!
Preparing for the Unexpected
I'd like to respond to the recent comment asking for help in dealing with the unexpected things. I think it's safe to say that most of us have had 'the unexpected' jolt our day at one time or another. We think we have all of our bases covered. We've spent time preparing and are ready for the day, then, the unexpected hits. It's not a matter of life or death, but it really rocks our world. It may be something you forgot; something that someone says, a change in plans, or some news that sends you into a tizzy. So how can you best respond, without being frazzled, frustrated and fuming?
As far as welcoming the everyday surprises with coolness and dignity, the number one thing to remember is to give yourself a few seconds to let it digest before you speak. Take a deep breath and count to ten before you respond. Don't waste energy or time on blaming, frustration or anger. Use that time to block any emotions you might feel and, instead, enter the land of logic.
Accept it. "Okay, it is what it is." What would be the best way to handle this? What does this really mean to others involved? Do I need to ask others for help? What are my options and what is the first thing I have to do? Think of the big picture. How will it affect others?
Put on your humor hat, and look for the funny. How can you put a light twist to it? Being able to use integrate some humor will reduce your own stress – make others feel better about it, and help you close more deals. Often you can use humor as a bridge to deliver a powerful message. Most of us are not born comedians, but wit and a sense of humor can be developed with practice.
There are two tools at our website that will help you hone your humor skills and make you better prepared for these types of situations.. One is our Special Report #6-How to Use Humor for Career Success. It contains an actual paper humor lab and practical things you can do to grow your funny bone and learning to open your mind to the absurd and funny thoughts; the other is our book "Burnt Toast & Jam" which is packed with insights on how to find the humor in everyday living. Both are available under "Shop" at www.kinza.net . Learning how to look at things with a comic vision can do all sorts of good things for your day and your career - --and have you looking like a star.
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Another thing I would strongly suggest is to consider joining Toastmasters, International. It is the best value for the dollar you will find on personal/professional development. This organizational is phenomenal for building speaking skills and for learning how to think on your feet. Being witty is a skill that can be developed. Learning how to 'think on your feet' can be a real asset. (How many times it's not until the next day that you think of what you should have said?!) Toastmasters would also give you a great opportunity to build confidence and try out those humor skills. To find the location of the club nearest you just go to: www.toastmasters.org.
As Lou Holtz always said "Preparation is everything". Now you can also be prepared for dealing with the unexpected. By using these techniques and taking a few seconds to compose your response you will be able to remain calm and cool, respond appropriately—and be a champion of the unexpected.
Your advice is excellent. It is just a matter of doing, doing, doing. That isn't always the easyest. Developing a positive attitude is most important. If you can do that I believe the rest will come.
I agree that Toastmasters is a great organization where you can learn and practice the above skills.
Kinza:
There are so many wonderful things going on every day. If we want to enjoy our time on earth, we need to look for the good in everything and enjoy each day. For some reason bad new sells, but it is the good news that keeps the world going. Keep up the good work.