Humana Inc. announced today new features and applications for mobile phone users, including a doctor and hospital search tool, claims summary, text messaging, and health-related games.
Humana members can instantly receive information from the company via text messages and access a list of in-network health care providers on most mobile phones.
The health-care-provider search tool helps members and non-members find doctor and hospital information from their mobile phone, and can even guide them there using the phone's existing GPS and location awareness.
Members can instantly access their claims history and review current claims status. Members also can sign up for a text-messaging service that will allow them to track their spending-account balances, transactions and qualifying expenses. This service will also send health and wellness alerts to members, such as flu-shot reminders.
"This new set of mobile resources for our members establishes Humana as a frontrunner in this emerging space," said Bruce Goodman, Humana's chief service and information officer. "We're committed to meeting members' needs by providing them with on-the-go guidance - anytime, anywhere."
Starting last January, Humana began launching a suite of mobile resources utilizing SMS/text, Mobile Web, and iPhone and Android applications to help people find urgent care centers, track their health care spending-account balances and get instant access to information on their member identification cards. In coming months, new mobile resources will be launched to further enhance consumers' mobile experiences.
Humana launches health care apps for mobile phones
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