November 17. 2009 2:00AM - Last modified: March 14. 2012 12:38PM

Travel Guard to provide insurance for Travelocity

By Daniel Burkwald

Stevens Point-based Travel Guard announced today that it has been selected by Travelocity to be its providered of travel insurance and assistance services.

"Travel Guard has built its reputation by providing exceptional customer service and comprehensive travel insurance protection," said Dean Sivley, Travel Guard president and chief executive officer. "Our customer-centric approach closely aligns with Travelocity - a company that launched the industry's first service guarantee and customer bill of rights to clearly redefine the relationship between travelers and travel providers."

Travel Guard is a global leader in travel insurance and assistance services and has been providing plans to millions of leisure and corporate travelers since 1982. The travel insurance program that will be offered through Travelocity includes coverage for trip cancellation, interruption and delay; emergency medical expenses; medical evacuation; and lost, stolen and delayed baggage.

"The Travelocity Guarantee - which is our pledge to make things right if consumers book with us and encounter any problems - has been and continues to be a key differentiator for us," said Simon Bramley, vice president, flights, Travelocity. "Travel Guard clearly shares our commitment to high quality, high touch customer service. They also share our commitment to apply cutting edge technology to enhance the customer experience at every key touch point."


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